LUKI care — ERP for care homes
LUKI LUKI.care
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Management platform for elderly care homes

The ERP care homes had been waiting years for

The platform today’s care homes need, putting everything in one place: daily care, clinical care, families and administration on a single record. So easy a new professional masters it on their first shift.

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Why LUKI

Built for the care home of today

Four pillars you notice from day one — with the resident, always, at the centre.

Genuinely easy

Two taps to record and zero learning curve: a new professional masters it on their first shift. Onboarding and turnover stop being a problem.

Everything in one place

Daily care, clinical care, families, staff and administration on a single record. Data is written once and travels on its own to the handover, the report and the invoice.

Brings the home closer to families

The portal answers “how is she today?” every day: the day’s status, visits, invoices and signable consents, from the family’s phone.

Modern, traceable and secure

In the cloud, on any device. Every record is signed, timestamped and immutable — inspections stop being scary.

Team app

A whole shift recorded in seconds

Tasks resident by resident with colour-coded results, and voice notes that transcribe, assign and sign themselves. Designed for hands in gloves and teams that rotate.

Two taps to record, never one — impossible to validate by accident
Colour-coded results: “ate nothing” shows in red, not celebrated in green
Voice notes that are transcribed, assigned to the resident and signed
Instant onboarding: no prior training, with PIN-per-signature on shared tablets
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The platform

Every role gets its view. Everyone, the same data.

A mobile app for the team, a portal for families and a dashboard for management, synced in real time on the same record.

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Family portal

The home, closer to the families

“How is she today?” answered every day without calling reception: the day’s status, visits, invoices, messages and signable consents, from the phone. All traced.

The resident’s day: meals, sleep, activities
Visit booking, invoices and payment, and consents signable from the phone
Announcements with acknowledgement and an internal inbox with routing and trace
Days without a visit alerts social work: social indicators built in
Group view

All your homes in a single panel

Occupancy, ratio and incidents compared in real time, with alerts before they become a problem. Management sees the structural; each home runs its own day-to-day.

Occupancy, ratio and incidents across all homes, compared
The legal ratio is checked in every rota cell, not at audit time
White-label: the group brings its logo, colour and theme — the app is theirs
Group view: homes compared at app.luki.care
Product

Twelve modules. One record. The same simplicity.

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Light and dark

Light by day, dark by night

The whole application exists in two modes. The night shift does its round without lighting up the corridor; the office works in light mode. Each person picks their own, and the group sets its brand’s default theme.

Dark mode designed for night rounds on tablet and phone
Each user picks their mode; it’s remembered per device
Guaranteed contrast in both modes, including with the group’s colours
Trust & compliance

Ready for inspection, every single day

When the inspection comes, the reports already exist: complete series, generated on their own. No panic week.

Named signature

Every record is signed with PIN or biometrics. Immutable log: correcting is a second, explicit action that is also traced.

Scheduled reports

Occupancy, ratio, incidents and a gap-free billing series, in the required format. The quality cycle — incident, non-conformity, corrective action, verified closure — visible out of the box.

Permissions by layer

Finance doesn’t see clinical, the family sees its own view, supervising is not signing. Access audit: who opened which record. Cover shifts are temporary layers — no logging out and back in.

GDPR & data in the EU

Health data as a special category, hosted in the EU. Spanish inspection formats and requirements built in. Spanish today, Basque on the way.

Applied AI

We build AI into genuinely useful cases

No empty promises: AI works where it saves the team real time, every day.

Voice notes

Staff dictate and the system transcribes and structures the note into the record. No typing mid-shift.

Invoice scanning

One photo of the invoice and the data flows into administration on its own: supplier, amounts, due date.

Document search

Ask in natural language and find what you need across reports, protocols and the home’s documentation.

FAQ

What we’re usually asked

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Request a demo

A guided demo, with your home’s cases

45 minutes with a sector specialist: the product sells itself by showing how you work with it. No commitment, tailored to the size and type of your home or group.

Reply within 24 working hours
Support migrating from paper, Excel or another ERP

Just 45 minutes for a big change

Discover how LUKI.care can improve management, help your team and bring families closer.

See a guided demo
Request a demo

Just 45 minutes for a big change

A guided demo with a sector specialist, no commitment. Reply within 24 working hours.

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